Introduction

Taxi Service Leidscherijn provides (passenger) transport for a wide variety of customers and clients. The processing of personal data is inextricably linked to our services. At Taxi Service Leidscherijn we believe it is important that the personal data of customers and clients are processed confidentially. In line with privacy legislation, the General Data Protection Regulation (GDPR), we provide insight into which personal data we process and for what purposes in this statement.

Processing personal data

We process the personal data below in the context of our services.

Name and address details

These are your first and last name, address, telephone number and email address. We need this information to book regular journeys and handle them administratively.

Location data

The location of our vehicles is tracked in our logistics planning system. This way the operational planner knows where the vehicles and drivers are located.

Bank details

We process customers’ bank details for correct invoicing and our financial administration.

User statistics www.taxiserviceleidscherijn.nl

Online we collect user statistics from visitors to our website using cookies. We use these to make our online environment user-friendly. This data is anonymous and therefore cannot be traced back to the user.

Processing special personal data

Health data

For the correct execution of taxi rides, we process data about the health of our passengers, if necessary. We will of course only do this if it is really necessary for the execution of the transport. If a passenger is in a wheelchair, we will inform our driver.

Retention period

Data that we process in our systems is not stored indefinitely. When we no longer need personal data for our administration, it will be removed from our system. When we no longer need personal data for our administration, it will be removed from our system. Taxi Service Leidscherijn complies with these legal terms.

Processing bases

We only process personal data if this is legally permitted. The legal bases for lawful processing of personal data are:

– The data subject consents to the processing;

– The processing is necessary for the execution of an agreement;

– The processing is necessary for the execution of a legal obligation;

– The processing is necessary for the protection of vital interests;

– The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority; and

– The processing is necessary for the pursuit of legitimate interests.

In practice, we process personal data if this is necessary for the execution of a transport agreement or if we have received permission from the data subject.

Automated decision making

Taxi Service Leidscherijn does not use automated decision-making in any way.

Security measures

We take measures to protect data. Our staff receives periodic instruction to raise awareness of privacy risks. We also take the technical security measures below.

Firewall protection: systems are protected with firewall protection.

Intrusion detection: systems are equipped with intrusion detection.

Load balancing: peak loads on the system are absorbed and distributed.

SSL encryption: files are encrypted.

Telephony: our telephone lines are secured.

Role-based access: personal data is only accessible to employees who are authorized to work with it based on their position.

Virus scanner: the systems used to store personal data are equipped with an up-to-date virus scanner.

We take the above security measures to protect the processing of personal data. In the unlikely event that there is or is a suspicion of a data breach, Taxi Service Leidscherijn expects to be informed. Our team can take measures to limit the damage and prevent it in the future. If you discover or suspect a data breach, you can contact us by telephone number
030-75 19 335 via info@taxiserviceleidscherijn.nl.

Sharing data

In some cases we outsource services to subcontractors. Our subcontractors are provided with the necessary information for the correct execution of transport orders. We only work with subcontractors who offer adequate guarantees with regard to the protection of personal data. In some cases we are legally obliged to share data with government agencies. If this is the case, we will inform you about this, if legally permitted.

View, adjust or delete

Under the GDPR, you have the right to view, modify, transfer and delete your personal data. Your consent to the processing of personal data can be withdrawn at any time, unless you still have financial obligations.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@taxiserviceleidscherijn.nl.

Our privacy officer will process your request as soon as possible. You can of course also contact us here if you have other questions regarding the subject of privacy.